
FAQ
Are the products new ?
Are the products new ?
Yes, all products sold by Veluna Beauty are brand new, unused, and in their original packaging.
Do you ship internationally ?
Do you ship internationally ?
Yes, Veluna Beauty offers international shipping depending on the destination. Shipping costs and delivery times may vary by country.
How long does delivery take ?
How long does delivery take ?
Delivery times depend on your location. On average:
- 3–7 days for some regions
- 7–14 days for international deliveries
Can I return a product ?
Can I return a product ?
For hygiene reasons, opened or used cosmetic products cannot be returned.
However, if your order arrives damaged or incorrect, please contact us within 48 hours with a photo of the issue.